Harbour-me

Cancellation Policy

At Habour-me, we understand that plans can change. Here’s how our cancellation process works:Order Cancellation: You may cancel your order within 24 hours of placing it, provided it has not yet been shipped. Once an order is shipped, cancellation is no longer possible.How to Cancel: To cancel an order, contact our customer support team with your order details. They will assist you in processing the cancellation.Refunds: If payment has been made for a canceled order, we will process your refund within 7 business days. Refund times may vary depending on your payment provider.Non-Cancellable Items: Certain items, such as personalized or custom orders, are non-cancellable once production begins.